Our Testimonials

  • We Gave It Our All

    "Lauren’s experience in dementia care is extensive. Her greatest gift to our family was her empathy and proactive communication. She set up a daily system of updates and supported us emotionally through the hardest time in our lives."

    — Claudia Rossberg McClain, Everett, WA

  • A Woman of Vision…

    “Lauren often goes above and beyond the call of duty to help a client in need. She is a woman of vision, compassion, and relentless dedication to high-quality memory care.”

  • Caring for the Entire Family

    “Lauren is a consummate professional—honest, straightforward, and full of integrity. She knows just what to say and do to get families through the toughest moments with grace and clarity.”

  • Genuine Interest

    “Lauren’s knowledge, compassion, and support far surpass anyone else I’ve encountered in the field. Her genuine interest and love for both the family and the patient are clear in every interaction.”

  • Lauren Dropped Everything and Became Personally Involved

    “Lauren and her entire staff at Family Connect Care have been phenomenal. During an unexpected emergency with both of my elderly parents, they stepped in immediately and took over all the care needs with grace and professionalism.”

Solvang: A Beautiful, Safe, HOME

I’ve been writing this letter, in my mind, for more than a year. My mom, Judy, was diagnosed with Alzheimer’s/dementia several years ago. I had no idea what that meant as far as my mom’s future and her quality of life.

 As I was learning about this disease “in real time,” I met Lauren… thank goodness! Lauren propped me up and gave me clarity in ways I would have never imagined needing. Lauren and her support group welcomed me, sharing their own unique journeys with their loved ones. Thank you, loved ones.

 My mom is now with Lauren and the Family Connect Memory Care team at the Chalk Hill, Solvang memory care home. I say “home” because that is what Lauren and her team have given my mom—a home, a beautiful, safe home. A home where she is engaged, has a sense of purpose, and is given the attention and care she deserves.
It is wonderful visiting my mom whenever I want, and seeing how much she enjoys her new home and her new friends.

 Lauren frequently reminds us that this is a family’s disease. With Lauren and the FCMC team we have a huge family to help do the best for my mom.
Lauren, thank you for coming to the Central Coast. Your expertise, advocacy, dedication, and professionalism were greatly needed in our area. Thank you for delivering. 

I would not have my mom anywhere but with Family Connect Memory Care.


— Kristy Treur

Home to Hospice to Passing. Thank you FCMC.

Thank God for Lauren and the Chalk Hill Care Home. And I do!

There comes a time for all of us caregivers when we realize that the care for our loved ones exceeds our ability. I had exhausted options for in‑home care and day programs. They were not working and I was getting desperate.

Then we found Lauren and her staff at Chalk Hill. It was the right place at the right time. My wife felt welcome and comfortable in their homelike environment. The one‑on‑one, round‑the‑clock attention was what she needed. Though the separation was difficult for me, I immediately felt the care burden lifted and I was comforted knowing that Lauren’s professional staff was providing better care than I ever could.

As my wife declined, the staff stepped up and provided ever‑increasing care and emotional support. Lauren kept me constantly informed and, along with our doctor, we worked as a team to find and balance the best medication program.
My wife remained at Lauren’s facility until the end. Again, she and her staff stepped up with excellent care and professional cooperation with the Hospice team.

During my wife’s stay I connected with Lauren’s weekly support group meetings. I was reluctant at first but other participants reached out to me and I’m glad they did. The frank, honest discussions, excellent advice, all delivered with a touch of wit and humor, helped me get through a very difficult time in my life. I stick with the group even now after my wife’s passing.

In summary, you could not hope to find a more caring, knowledgeable, professional team than Lauren and her staff at any of her Solvang, Torrance, or Westchester homes.

— John F., October 24, 2022